Toggle Conversation Status

This endpoint allows you to Toggle the status of the conversation between open and resolved.

Settings:

URL	https://online.99digital.co.il/api/v1/accounts/{account_id}/conversations/{conversation_id}/toggle_status
Method	JSON via POST

Authorization:

Header Parameter	Description
api_access_token	user API key

The user API key provides access to endpoints based on the user permissions levels and can be obtained by visiting the profile page.

Path Parameters:

Parameter	Description	Required
account_id	The numeric id of the account	yes
conversation_id	The numeric id of the conversation	yes

Request body Parameters:

Parameter

type

Description

Required

status

string

The status of the conversation

Enum: "open" "resolved"

yes

Request body example:

{
  "status": "resolved"
}

Response:

{
    "payload": {
        "success": true,
        "conversation_id": 0,
        "current_status": "resolved",
        "snoozed_until": 0
    }
}

Response-Explain:

Parameter	Description
payload	Object containing the response
payload -> success	Indicates whether the status of the conversation has changed
payload -> conversation_id	Numeric id of the conversation
payload -> current_status	The current status of the conversation Enum: `"open"` `"resolved"`
payload -> snoozed_until	If set this is the time in the future when this conversation will be marked as open. i.e. it will be in a snoozed state until this time. i.e. it will be in a snoozed state until this time.