Change Log


Here you can see all the change log for the documentation. if you can't see the latest changes in this page, please clear your browser cache.

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08/05/2026

1. Added error code '24' on Sending WhatsApp template.

2. On WhatsApp->sendFile, the table now shows the maximum file size for each type.

3. new WhatsApp endpoint -- > sendCarousel! check it out.

4. Inside WhatsApp webhook, we added the ID of list and button and carousel as a return inside the "caption" parameter

5. inside sendButtons and sendList you can now provide the "id" of the button that will be returned in the webhook (as explained on item 4 above)


13/02/2026

1. on WhatsApp V2 -> webhook -> system notification, added issue number 8.

2. on WhatsApp V2 -> webhook -> acknowledge, we modified the isBilledTemplate. the newTemplateType now includes authentication template.

3. on WhatsApp V2 -> webhook - added "order" type of webhook and "order" parameter for list of products for WhatsApp store.

4. We now support coexistence feature, which allows your clients to onboard a number that is present in their WhatsApp business app together with the API. those are the changes made for this feature:

  • Information folder -> Coexistence. this page explains how this feature works and how to use it.

  • On partners api -> whatsapp -> step 2: create account, the "whatsapp" parameter now supports value 1 to create onboarding link as "coexistence".

  • Partners api -> whatsapp -> Get accounts list  now shows when an onboarding number came from coexistence. 'whatsapp' parameter has been updated and 'coexistence' parameter has been added.

  • Partners api -> whatsapp -> get whatsapp accounts, added to the list the "coexistence" parameter.

  • WhatsApp V2 - > webhook -> webhook now includes two more even types: contacts and outgoing messages.

  • On Partners API -> online -> create a new whatsapp inbox, added the "import_history" parameter.

5. WhatsApp V2 -> templates -> create a template page, added error code 34 on creating a template.

6. New page - WhatsApp V2 -> getContacts.


15/01/2026

1. on WhatsApp V2 -> webhook -> system notification, added issue number 5.

2. When creating a template on WhatsApp V2, the "bodyVariableSampleX" is now back.

3. on WhatsApp V2 - webhook - system messages, we added templateUpdate code number 8.

4. on WhatsApp V2 - webhook - system messages, we added another parameter: templateCategory.

5. on WhatsApp V2 - webhook - system message, we added issues code number 7

6. on WhatsApp V2 - webhook - system messages, we added templateUpdate code number 9.

6. on WhatsApp V2 - webhook - system messages, we added templateUpdate code number 10 and 11.

7. on WhatsApp V2 - sendTemplate , sendMultiTemplate, sendButtons and sendFile we added another body variable - "localStorage".

8. on WhatsApp V2 - create a template, the "remarks" information has been updated.

9. on Partners API - updated the webhook IP.


08/12/2025

1. "Template, conversation and messages" page on WhatsApp V2 has been updated with more easy explanations, and now its inside "information" folder.

2. On the Partners API, inside WhatsApp endpoints, the Get Conversations Statistics now allows you filter by specific whatsapp number.

3. Create template on WhatsApp V2 added error code 32.

4. For WhatsApp V2 - Webhook acknowledge, we set more explanation on the isNewConversation value

5. The WhatsApp V2 - webhook for incoming message has a new value of "isNewConversation".

6. getWebhook for WhatsApp V2 now brings back the "retry" value and "readStatus" too.

7. On WhatsApp V2 - getProfile endpoint, we added "displayName" to get WhatsApp display name.

8. On the WhatsApp V2 - getProfile endpoint, we added "isVerifiedBusiness" to know if the business manager that manages the WhatsApp account is verified.

9. On WhatsApp V2 - setProfile endpoint, we added error code 12.

10. New WhatsApp V2 endpoint - "Type Effect"! check it out here: Type Effect

11. The Mark as Read endpoint on WhatsApp V2 now doesn't need "unique" ID to be provided on the input. and the output "unique" has been deprecated. "to" is required instead.

12. New WhatsApp V2 endpoint - "Black List" that allows you to block end users.

13. sendReaction endpoint on WhatsApp V2 requires the "to" parameter, and added error code '7'.

14. sendMessage endpoint on WhatsApp V2 added the url links preview. if you provide https URL in the body, the preview will be generated to the end user.

15. Fixed a bug that prevented from some WhatsApp V2 numbers to send % as the bodyVariable.

16. New API endpoint for WhatsApp V2 - sendMultiTemplate (under 'Templates' folder) that allows to send multiple templates in a single api call.

17. sendTemplate endpoint now does not require 'language' variable in the body.

18. You can now create authentication template under create a template endpoint on WhatsApp V2.

19. Send a Template endpoint of WhatsApp V2 now has "otp" parameters if you used authentication template.

20. On creating a template for WhatsApp V2, new remark has been added to protect a template from being deleted in the future.

21. The "getTemplates" endpoint of WhatsApp V2->templates now show category: 3 which is authentication template.

22. The Rate limit page has been update on the WhatsApp V2, and now its inside "information" folder.

23. createTemplate on WhatsApp V2 api has new error code - number 33.

24. on Partners API -- > settings -- >webhook for WhatsApp webhook event, we added "daily_limit" that will show the daily limit this new account was set to.


20/07/2025

1. we have added new IP address for WhatsApp V2 webhooks and removed old address. go to WhatsApp V2->webhook-webhook to see the list.

2. deleting a template of WhatsApp V2 - added error code 7.

3. WhatsApp API V1 was deprecated and removed from the documentations.

4. Partners API webhook has been updated - and now includes 'online' webhooks.

5. Partners API - WhatsApp -> get WhatsApp Numbers - now shows the server subdomain in onlineServer.

6. Added error code 31 for creating a template on WhatsApp V2.

7. Partners API - online has been added and now you can create online accounts, WhatsApp inboxes, remove accounts etc.


08/04/2025

1. New - builder system under Partners API. you can now create new builders, get builders list, login to a builder, reset user access and delete a builder - all from the API.

2. Partners API webhook has been updated - and now includes 'builder' webhook.

23/03/2025

1.Delete WhatsApp account on Partners API had a small misspelling in the documentation. Error 3 is about token and error 4 is about wrong WhatsApp number. 

2. Set webhook for WhatsApp V2 has been updated with the following features:

  • added readStatus

  • added retry mechanism

both response and response-explain has been updated too.

3. The System Messages of webhook receiving for WhatsApp V2 has been added with few more error codes.        

4. IMPORTANT change on WhatsApp V2: sendMessage, sendTemplate, sendFile, sendLocation, requestLocation, sendButtons, sendList, sendReaction, getTimers response of: conversationTimeLeft has been deprecated and no longer in use. the data is available over the webhook instead.        

5. for WhatsApp V2 webhook read status, we added 3 new values: conversationTimeLeft, isNewConversation, newConversationType.

6. timestamp was added to WhatsApp V2 system messages webhook.

7. For sendTemplate on WhatsApp V2 - we updated the explanation for response code number 14 and code number 12. now it reflects the actual situation.

8. sendTemplate, on WhatsApp V2 now supports filename for PDF file in the header. you can now provide the PDF filename that the client will see.

9. sendTemplate, sendMessage, sendFile, sendLocation, requestLocation, sendButtons, sendList, sendReaction, sendContact on WhatsApp V2 now have optional "showRequest" in the body request parameters to show in the response the original request data that was sent.

10. In setProfile on WhatsApp V2, we now return back the data in the response under "returnedData" parameter.



09/02/2025

1. Added free text as comment for Partners API -> step 1 register a number (part 1). and this comment is also preset in the "Get Registered Numbers" endpoint of the Partners API.

2. When sending a template for WhatsApp V2, error code 15 was updated.

3. On Partners API, you can now delete a WhatsApp account.

4. On Partners API, you can now get conversations statistics for WhatsApp numbers.



15/01/2025

1. When sending a template on WhatsApp V2, file limitation (image/video/document) size in headerLink has been added.

2. On WhatsApp V2 rate limit page, added a link for business verification page, in case you wish to verify your business.

3. On Partners API, added "Get Accounts" API to see all your onboarding links.

4. On Partners API, added "Delete onboarding account" API to remove links that you don't need.

5. On Partners API, inside Get Registered numbers, the response you will get is now showing "onboarding_link".

6. On Partners API, added "Get WhatsApp Numbers" API to see all your WhatsApp numbers you onboarded.

6. On WhatsApp API 2, for getting a webhook message, we have updated the list of IP's that might send you you the webhook message for whitelist.

7. On Partners API, you can now get and set your business parameters from settings->business settings API endpoint.


03/12/2024

1. getTemplates of WhatsApp V2 has two new template status: paused and deactivated.

2. get registered numbers on Partners API - fix the response example on the page.


01/12/2024

1. Rate limit error has been added to all sending of WhatsApp V2.

2. Rate limit page has been added to WhatsApp V2 API.


27/11/2024

1. Partners API is now ready.


14/11/2024

1. added 'from' that shows the WhatsApp number in getProfile API of WhatsApp V2.

2. added error code 21 on send a template API on WhatsApp V2.

3. getHistory for WhatsApp V2 updated the state = 0 to show a failed message.

4. on creating a template, the template name must be lower case only.

5. checkWhatsApp on WhatsApp V2 is deprecated and no longer supported. in order to check if WhatsApp exist you must try first to send a template to it. you will get webhook reply with messageUpdate error code 7.

6. in sendLocation of WhatsApp V2, error code 9 and 5 were removed. it was irrelevant for sending a location.

7. creating a template on WhatsApp V2, error code number 7 is updated with more cases. 

8. When creating a template on WhatsApp V2, the samples of: bodyVariableSample(1-10), headerSample URL, callToActionWebsiteSample (dynamic website), and callToActionWebsiteSample2 (dynamic website) are all no longer required as part of the template creation. you don't need to provide samples to submit the template anymore.


21/07/2024

1. added buttonURL to send from sendButtons API of WhatsApp V2.


28/06/2024

1. 'Caption' is now optional in Send File API of WhatsApp V2.


18/06/2024

1. Added category for WhatsApp V2 template (the response, and adding a template and when getting template list).


06/06/2024

1. Added ref_image to webhook referral on WhatsApp V2.


21/03/2024

1. Creating template on WhatsApp V2 now supports coupon code with limited time offer.

2. Sending a template supports coupon code with limited time offer.


04/03/2024

1. Creating template on WhatsApp V2 now supports up to 10 buttons (website, call, quick reply and combination of them).

2. Creating template on WhatsApp V2 now supports up to 10 variables (previously: 5 variables): {{1}} to {{10}}.

3. Sending a template supports using 10 variables.


14/01/2024

1. webhook 'system messages' now supports message type code 12 and 13

2. We now have 'online' brand new API for our online system.

3. Added 'request location' for WhatsApp API 2


27/11/2023

1. timestampMS on webhook.

2. messageUnique and unique has been changed (in sendReaction).

3. acknowledge for webhook - now supports "failed" ack.

4. acknowledge for webhook supports timestamp.

5. new API - Online API documentation is now available for use.

6. WhatsApp V2 webhook now supports 'referral'.


30/06/2023

  1. Added code number 10, 11 for system message on webhook. for messageUpdate.

  2. Added timestamp for ack on webhook incoming.

  3. Added timestamp to system alerts on webhook incoming.


11/05/2023

  1. Partners API is now updated with all recent changes - add account is completely different now.

  2. Partners API - get WhatsApp numbers can now show you the api-key if the number is connected.


08/03/2023

  1. System messages webhook is here! you can now get system messages. see webhook endpoint. (WhatsApp V2)

  2. Set Webhook has been updated. you can set "system messages" on / off. you can set phone alert on / off and you can reset the webhook URL. (WhatsApp V2)

  3. Get Webhook can now show the system messages on/off status and the phone alert numbers. (WhatsApp V2)


27/10/2022

  1. You can now create have up to 6000 Templates in WhatsApp V2.


16/10/2022

  1. Reversing what we wrote on date 19/07/2022 item number 5. about is now supported again for setting.

  2. New API endpoint: "Mark as Read". you can now mark incoming messages as read.

  3. New API endpoint: "Send Reaction". you can now send reaction Emoji for incoming messages.

  4. Added "reaction" type for incoming webhook messages.


21/09/2022

  1. Added new "Partners" API's for creating WhatsApp V2 accounts.


23/08/2022

  1. Added new message error code (22) when creating a template for WhatsApp V2 due to new Facebook guidelines. Read the "More Remarks" in 'Create a template' page for more information.


02/08/2022

  1. Get Profile was updated for WhatsApp V2. the "Type" is now returning an integer, instead of a text.


24/07/2022

  1. replyTo is now working and operational for WhatsApp V2: send Message, send File, send Location, send Buttons, send List and send Contact. replyTo does not work (yet) for sending a template.

  2. Error code 19 was added, for sending a template that the text is too long.


19/07/2022

  1. There is no need anymore to wait 15 minutes in order to use a new template you created.

  2. getTemplates for receiving the templates list for WhatsApp V2, the "status" result information is shown in lower case only now ("approved", "rejected", "submitted").

  3. When creating a template, "Category" is no longer needed.

  4. Get Profile can now show you the daily limit for new conversations.

  5. Get/Set Profile does not support "about" settings for now. but it will return in the future.


11/05/2022

  1. Adding "Send List" API message in WhatsApp V2

  2. Adding "List" as webhook type in WhatsApp V2


17/04/2022

  1. Adding quoteUnique to webhook for every incoming message

  2. Adding "replyTo" for sendMessge on WhatsApp V2


14/04/2022

  1. Updated the 'reason' code number 4 for sending a template on WhatsApp V2. code number 4 also shows wrong WhatsApp number.

  2. Adding Profile->Get Profile API for getting all WhatsApp V2 account information.

  3. Adding Profile->Set Profile API for configuration of WhatsApp V2 account information

  4. Adding Send Contact API for WhatsApp V2.

  5. Adding Check WhatsApp API for WhatsApp V2.

  6. Adding Get Timers API for WhatsApp V2


24/03/2022

  1. Added Arabic,Russian,Spanish,Chinese,Hindi,Thai and French to the Template languages (create and send a template)


09/02/2022

  1. Add "Send Buttons" in WhatsApp API V2

  2. Add "Delete a template" in WhatsApp API V2