Conversation Counts


Get new, unassigned and all Conversation counts.


Settings:

URL

https://online.99digital.co.il/api/v1/accounts/{account_id}/conversations/meta

Method

JSON via GET


Authorization:

Header Parameter

Description

api_access_token

user API key


The user API key provides access to endpoints based on the user permissions levels and can be obtained by visiting the profile page.


Path Parameters:

Parameter

Description

Required

account_id

The numeric id of the account

yes


Query Parameters:

Parameter

type

Description

Required

status

string

Filters conversations by status

Enum: "open" "resolved" "pending" "snoozed"

no

q

string

Filters conversations with messages containing the search term

no

inbox_id

integer

Filters conversations belonging to an inbox by inbox_id

no

team_id

integer

Filters conversations assigned to a team by team_id

no

labels

array of strings

Filters conversations by labels

no


Response:


{
	"meta": {
		"mine_count": 0,
		"new_count": 0,
		"assigned_count": 0,
		"unassigned_count": 0,
		"all_count": 0
	}
}


Response-Explain:

Parameter

Description

meta

An object containing the counts

meta -> mine_count

Number of conversations that have been assigned to the user

meta -> new_count

Number of new conversations

meta -> assigned_count

Number of conversations that have been assigned

meta -> unassigned_count

Number of unassigned conversations

meta -> all_count

Number of all conversations